Terms of Use for Shops

 

To use the Mamoru service (operated by Gochiso Inc.), you need to register as a Member and obtain an account. In addition to the "Terms of Service", this "Terms of Use for Shops" ("Agreement") applies. As a Shop on Mamoru, you agree to the terms below.

 

1.0 Conditions of Shop Partners

 

  1. All Shops must have valid operating business licenses for the sale of their goods and services to the public.

  2. The listed prices (including tax) on the platform must not be greater than the listed prices (including tax) for the same product in stores or on other internet marketplaces, except for when the item is to be sold at a discounted price for only a limited period of time.

  3. You are prohibited from selling products that you do not really intend to sell, products that you do not have available, and products that you do not plan to produce yourself in the future.

  4. Gochiso is in no way liable for User behavior on any of its services. When Shops report certain behavior deemed inappropriate, Gochiso will take measures to prohibit such Users from using our services.

  5. When using the services provided by Gochiso, Shops shall guarantee that they properly follow the procedures necessary for producing food products, such as for hygiene management, as well as the Food Sanitation Law, the Act against Unjustifiable Premiums and Misleading Representations, and the Act on Specified Commercial Transactions.

2.0 Receiving and Shipping Order

  1. Requests for delivery to Members who have indicated their intention to purchase a product will be sent to the Shop via e-mail and a mobile app message. If the Shop responds to the message on the smartphone app to the effect that it accepts the request, a sales contract is concluded between the Shop and the Member.

  2. It is the responsibility of the Shop to deliver the merchandise sold by the Shop, pay the delivery company for the delivery, and perform other work such as product packing and exchange.

  3. Shops will do their best to deliver the products they sell to Members. If the Shop cannot ship as scheduled due to a sudden change in weather conditions or a natural disaster, the Shop will do its best to make the Member aware of the situation.

 

3.0 Usage fee and bank transfers

 

  1. For Type 1 and Type 2 shops, when a sales contract for the products listed in the service is concluded with Gochiso, the Shop is charged the rate of 9.6% of the total transaction amount of the products for which the sales contract was concluded (including shipping fees and consumption tax) as a usage fee for the service.

  2. For Type 3 shops, when a sales contract for the products listed in the service is concluded with Gochiso, the Shop is charged the rate of 13.6% of the total transaction amount of the products for which the sales contract was concluded (including shipping fees and consumption tax) as a usage fee for the service.

  3. Gochiso shall be able to receive the usage fee for the service specified in the preceding paragraph by deducting the total transaction amount paid from the Member to the Shop via the service for each transaction.

  4. Payment processing services for Shops, NPOs, and Members on Gochiso are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to this Agreement or continuing to operate as a Shop or NPO on Gochiso, you agree to be bound by the Stripe Services Agreement, as its contents may be modified by Stripe from time to time. As a condition of Gochiso enabling payment processing services through Stripe, you agree to provide Gochiso accurate and complete information about you and your business, and you authorize Gochiso to share this information and transaction information related to your use of the payment processing services provided by Stripe.

 

4.0 Termination of Account

 

Shops may terminate their accounts at any time by contacting Gochiso. The Shop listing and page will be removed, and all existing transactions will continue to be carried out until completed. The account and this Agreement with Gochiso will officially terminate 10 days after the request of termination or after the last transaction has been completed, if there are any existing transactions. Previous transactions connected to the Shop account will remain viewable, but the terminated Shop page will not be accessible.

 

5.0 Suspension of Account

 

Gochiso reserves the right to suspend an account, without permission, when deemed necessary, such as when Shops commit actions that violate the law or this Agreement. Gochiso is in no way liable for any resulting damages.

 

6.0 Confidentiality Agreement

 

Shops shall not share confidential information that is not available to the public, about Gochiso or its services, such as specific contract terms and data about users, with any third party.


 

Updated October 10, 2020
Gochiso Inc.